When sending books for repair, many times the problem is obvious. When a cover is detached, a repairing technician can diagnose that easily. However, if a page is torn midway through the book, that might be more difficult to discover. Therefore, when sending an item for repair, attached to that item a brief description of the problem and the date discovered.
Some examples of descriptions, using the appropriate terminology:
These sorts of notes can help speed repairs!
Northern Illinois University circulates a number of items that aren't bound codices, i.e., books. Notably, the library offers laptop checkout, as well as a number of other technology pieces. This article describes a number of the items that libraries can offer in addition to traditional books. NIU may now or eventually offer some, any, or all of these, or more. And these might also be damaged as part of their circulating life.
When non-book materials come in damaged, it might be appropriate to send these to Technical Services, and might be more appropriate to send them to DoIT. Consider these questions to help make a determination about who should deal with it:
GLOSSARY of BOOK TERMS by Lisa Fisher